Electrical Product Safety

Unsafe Product Reporting Form

What are unsafe products?
Unsafe products are defined as:

• Unapproved products
• Counterfeit products or products with counterfeit labels
• Certified products that have identified safety issues

What are the approval requirements for electrical products?

• The Ontario Electrical Safety Code (OESC) and Ontario Regulation 438/07 require that all electrical products (including equipment) be approved.
• The Electrical Safety Authority (ESA) recognizes certification bodies and field evaluation agencies accredited by the Standards Council of Canada to certify or evaluate electrical products or devices. 
• Only electrical products bearing a recognized mark or label are deemed approved. Click here to view recognized marks or labels

What are the requirements regarding the display, sale, or use of electrical products?
Ontario Regulation 438/07 and the OESC Rule 2-022 state that :

• No person shall use, advertise, display, sell, offer for sale, or other disposal any electrical product (equipment) unless it has been approved in accordance with Ontario Regulation 438/07.

How to report unsafe electrical products.

1. Call ESA at 1-877-ESA-SAFE (1-877-372-7233) between 7:00 a.m. - 4:30 p.m.; or
2. Complete the following form on-line and submit electronically.

Unsafe Product Reporting Form

Reported By

* Name:
* E-Mail Address:
* Telephone Number:
Representing Agency:

Retailer/User Details

* Name:
* Address:
Address:
* City:
* State/Province:
Zip/Postal Code:
Contact Info:

Product Details

* Product Description:
* Model No:
Manufacturer:
Contact Info:

Unsafe Product Type

Unapproved electrical product

Electrical product that has suspected counterfeit label

Electrical product that is certified but has identified safety issues

Additional Information

Purpose of Collection: The information collected in this form will be used for the purpose of contacting you with feedback on your inquiry and to improve our services. Disclosure: This information will not be released to any third party except as required by law. Privacy Clause I hereby certify that the statements are true, accurate and complete to the best of my knowledge and belief. I understand that it is my responsibility to inform ESA of any modifications, additions or deletions to the information above, as necessary. BY SUBMITTING PERSONAL INFORMATION TO THE ELECTRICAL SAFETY AUTHORITY, OR ITS AGENTS AND SERVICE PROVIDERS, YOU AGREE THAT ESA MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH  ITS PRIVACY POLICY, APPLICABLE LAWS OR PURSUANT TO OUR ADMINISTRATIVE AGREEMENT WITH THE PROVINCE OF ONTARIO.  If you provide us with the personal information on behalf of another individual, you represent that you have all necessary authority and/or have obtained all necessary consents from such individual to enable us to collect, use and disclose such personal information for the purposes set forth in our Privacy Policy.  Mandatory fields marked *