Customer Service
1.877.ESA.SAFE / 1.877.372.7233

Consumer Information

The Electrical Safety Authority is Ontario’s electrical safety regulator.

Our job is to help enhance electrical safety for the people of Ontario. Our ultimate goal is an Ontario where people can live, work and play safe from electrical harm. We do this by raising awareness of electrical risks and hazards with the general public and at-risk workers. We have a mandate to ensure compliance with four regulations that help ensure electrical safety in the province: licensing of electrical contractors; enforcing the Ontario Electrical Safety Code; product safety; and powerlines and other electrical system infrastructure.

Use this section to learn about how to stay safe during power outages, find a Licensed Electrical Contractor in your area, keep your family and your home electrically safe, and many other useful tips.

Consumer Services

Permits & Inspections

Planning a renovation or home project? All electrical work in Ontario needs to be done in compliance with the Ontario Electrical Safety Code. Almost all electrical work requires a permit, which triggers a review process by ESA.

Hiring an Electrician

Licensed Electrical Contractors (LECs) are the only businesses in Ontario legally licensed to do electrical work in your home.

Home Buying, Selling & Renovating

When it comes to buying, selling or renovating a home, there can be serious consequences if you’re not following the requirements of the Ontario Electrical Safety Code.

Safety & Security

Most electrical injuries and fatalities can be avoided if the proper safety procedures are followed.