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How to Stay Safe After Stormy Weather Hits

In the communitydowned powerlines and trees after high winds

  • Don’t clear snow, ice, tree branches or other storm debris until the power is disconnected or powerlines are repaired.
  • Downed powerlines may be live. Stay back at least 10 metres or 33 feet (the length of a school bus). Electricity can travel through water and the ground around powerlines.
  • Immediately call 9-1-1 and the local electric utility to report any downed wires.


Around your home

  • Check for flooding. When flood water rises above electrical outlets or power cords, or is near the electrical service panel, it could be energized. Contact your local electric utility to disconnect the power immediately. Learn more about flood safety.
  • Do not plug in or use electrical appliances that have been damaged or are wet until they have been checked by a licensed electrical contractor or serviced by the manufacturer. Hire a qualified appliance repair person to check for and repair any damage.
  • Look out for damage to your home's electrical system - but remember:


Using a portable generator

  • Portable generators, when used correctly, can provide security and comfort during power outages. If you need to use a portable generator during a power outage, watch this video first for important safety tips.
  • Portable generators that are permanently installed into your electrical wiring must have a transfer device to protect your home and electric utility workers. The transfer device prevents generator power from flowing back into the powerlines connected to your house.
  • More information about portable generator safety.