Customer Service
1.877.ESA.SAFE / 1.877.372.7233

ESA Directory

Improving electrical safety for all Ontarians in the community, in the home and the workplace – this is a driving force at ESA. 

Telephone: 1-877-ESA-SAFE (1-877-372-7233)

Head Office
155 Matheson Blvd West
Mississauga, ON L5R 3L5

Hours: 8:00 a.m. - 4:00 p.m. (Mon-Fri)

Customer Service Centre
400 Sheldon Drive, Unit 1
Cambridge, ON N1T 2H9

Hours: 7:00 a.m. - 4:30 p.m. (Mon-Fri)

24/7 Customer Service and Emergency Service 1-877-ESA-SAFE (372-7233)
Continuous Safety Services General Manager James Fraser
Customer Service Centre
General Manager Eric Kingston
Contractor Licensing and Powerline Safety Registrar and Director Normand Breton
Business Planning and Improvement General Manager Mark Taylor
Region General Managers Central Region Steve Smith
Eastern Region David McConnell
Northern Region Paul Shamess
Western Region Jeff Thomson
Engineering and Program Development  Director Nansy Hanna
Codes and Standards Support Director Ted Olechna
Safety Risk, Policy and Innovation Director Joel Moody
Communications and Stakeholder Relations Director Kathryn Chopp
Human Resources Director Tracy Xavier
Finance Director Kevin Greer
Media Media Department