Customer Service
1.877.ESA.SAFE / 1.877.372.7233

ESA Enforcement FAQ

  1. Do I have to place my Electrical Contractor number on my vehicles? What is the standard size, location, etc.?

    Yes, Ontario Regulation 570/05 requires that an electrical contractor shall prominently display the Licence number in all correspondence, contracts , advertisements, yellow pages, website, on business vehicles and, generally, in all situations where they are communicating with the public within 90 days of the date of issuance of their licence.

    To review the guideline and obtain copies of the ECRA/ESA logo click here

  2. Where does my ECRA/ESA Electrical Contractor Licence need to be displayed?

    An electrical contractor shall prominently display the ECRA/ESA Electrical Contractor Licence number (ie:7999999) in all correspondence, contracts and advertisements, on business vehicles and, generally, in all situations where they are communicating with the public. This also includes yellow page ads and websites.

  3. If I contract out any Electrical work, can I put in my company’s advertisements that we do/offer electrical work?

    No, if your company is a “general contractor”, your advertisements must say that you only use ECRA/ESA licensed electrical contractors to perform the electrical work.

  4. What is ESA doing about unlicensed Contractors who are still doing electrical work?

    Licensing enforcement came into effect on January 1, 2007.  ESA has implemented processes stemming from complaints to prosecutions.  The number of contractors who have been found to be in violation of the licensing regulation can be viewed here.  ESA regularly conducts enforcement inspections and investigations.  This process includes the issuance of administrative fees, laying of charges and prosecutions for those who choose to violate the regulations.

  5. How does ESA know if someone is doing electrical work without a licence?

    We currently receive complaints through our complaints process from consumers, contractors, inspectors and other ESA staff when a contractor is suspected of doing electrical work without a licence.

  6. If I see someone doing electrical work and I’m not sure they have a licence, how can I find out if they are licensed?

    There are several ways to check if a contractor is licensed:

    1. Look on our website at esasafe.com
    2. Call 1-877-esa-safe (372-7233) and choose option 3 for Contractor Licensing
    3. Check the correspondence that the contractor has given you if any (quote, business card, licence number, work vehicle).  If they are licensed, you should be able to find their licence number on their correspondence or vehicle.  For example the number would look like this: ECRA/ESA 7999999. 
  7. How can I file a complaint against a licensed or unlicensed contractor?

    Please refer to the complaints process.