Customer Service
1.877.ESA.SAFE / 1.877.372.7233
  • Urgent Notices

Urgent Notices

Doing Business with ESA During Canada Post Disruptions

The Electrical Safety Authority is reminding stakeholders that their obligations regarding compliance remain intact. This includes applications for inspection, LEC and ME licence renewals and payments.

ESA strongly recommends that you have a valid email address on file with us. This allows us to email your correspondence including licence renewals, application confirmations, defect notices, certificates of inspection and connection authorizations.

Have an email on file already? Switch to email correspondence by emailing

Subject line: Switch to email correspondence

Body of email: Your account number and company name


If you do not have an email address or fax number on file with ESA, please complete this Notice of Change form. Return the form by fax or email and we will update your account.

If you do not have an email address, please call our Customer Service Centre 1-877-372-7233 to confirm you have all the documents that you need.